Shipping Policy
Processing Time
All orders are roasted and packed fresh to order. Please allow 1–3 business days for processing before shipment.
United States
- Standard Shipping: 3–7 business days — $5.99
- Free shipping on orders $99.00 and over
- Expedited and overnight options available at checkout
Australia & New Zealand
- Standard International Shipping: 9–18 business days — A$14.22 flat rate
- Free shipping on orders A$150.00 and over
- Orders may be subject to customs duties and import taxes, which are the responsibility of the customer
Canada, UK, Europe & Rest of World
- Standard International Shipping — $9.99 flat rate
- Free shipping on orders $99.00 and over
- Delivery times vary by destination; typically 7–21 business days
- Orders may be subject to customs duties and import taxes, which are the responsibility of the customer
Apparel & Merchandise
Apparel items (t-shirts, hoodies, hats, and accessories) are fulfilled and shipped separately via Printful. Shipping rates and estimated delivery times for apparel are calculated and displayed at checkout.
Important Notes
- Delivery times are estimates and not guaranteed.
- We are not liable for delays caused by carriers, customs, or circumstances outside our control.
- Risk of loss passes to the customer once the order is transferred to the carrier.
Order Tracking
You'll receive a tracking number via email once your order ships.
Questions? Contact us at sales@rugbybrand.com