Shipping policy

Shipping Policy

Processing Time All orders are roasted and packed fresh to order. Please allow 1–3 business days for processing before shipment.

United States

  • Standard Shipping: 3–7 business days
  • Expedited and overnight options available at checkout

Australia

  • Standard International Shipping: 9–18 business days — A$14.22 flat rate
  • Free shipping on orders A$150.00 and over
  • Orders may be subject to customs duties and import taxes, which are the responsibility of the customer

Important Notes

  • Delivery times are estimates and not guaranteed.
  • We are not liable for delays caused by carriers, customs, or circumstances outside our control.
  • Risk of loss passes to the customer once the order is transferred to the carrier.

Order Tracking You'll receive a tracking number via email once your order ships.

Questions? Contact us at sales@rugbybrand.com