Shipping policy
Shipping Policy
Processing Time All orders are roasted and packed fresh to order. Please allow 1–3 business days for processing before shipment.
United States
- Standard Shipping: 3–7 business days
- Expedited and overnight options available at checkout
Australia
- Standard International Shipping: 9–18 business days — A$14.22 flat rate
- Free shipping on orders A$150.00 and over
- Orders may be subject to customs duties and import taxes, which are the responsibility of the customer
Important Notes
- Delivery times are estimates and not guaranteed.
- We are not liable for delays caused by carriers, customs, or circumstances outside our control.
- Risk of loss passes to the customer once the order is transferred to the carrier.
Order Tracking You'll receive a tracking number via email once your order ships.
Questions? Contact us at sales@rugbybrand.com